Frequently asked questions
How Long Does The Hair Last?
This hair can last for a long time, the better you take care of it the longer you can have it and reuse! Our clients generally use the hair for 6 to 12 months.
Maintenance Instructions?
MAINTENANCE INSTRUCTIONS FOR ALL TEXTURES:
-Shampoo at least once a week
-Use a shampoo no higher than pH7
-Do NOT massage
-Rinse thoroughly with lukewarm water
-Apply conditioner, comb through with a wide tooth comb, starting with the ends working your way up you scalp
-Rinse thoroughly
-Let air dry
DAILY MAINTENANCE:
-Use styling products minimally to avoid build up
-We suggest a leave in conditioner & water
AVOID ALCOHOL BASED PRODUCTS TO AVOID DRYING OUT YOUR INVESTMENT!
-Dampen hair with a water bottle
-Comb through (wide tooth comb) beginning at the ends and working your way up to your scalp.
-Style as desired
Shipping Method & Policy?
Processing Time: 1 Business Day
Delivery Time
Standard Shipping: 2-3 Business Days
Express Shipping: 1-2 Business Days
Tracking numbers are automatically emailed once hair has been shipped, after 2-3 Business days
Return/Exchange Policy?
If dissatisfied, exchange is accepted within 60 days of purchase for new hair.
